TTR allows you to create filters on top of the data that is ingested so that you can exclude emails that you do not wish to be included when looking at your data and reports. For example, if you receive emails from LinkedIn that never require a response you may want to exclude LinkedIn emails from the data and reports.
Alternatively, you may want to filter down to a specific domain name or email address and only view the data for that particular domain or email address.
The Filters section allows you to achieve this.
We have 3 different levels of filters available:
- Domain level filters
- Email level filters
- Advanced filters.
The Domain and Email level filters can be found under the Filters link on the dashboard menu.
The Advanced Filters section can be found under the Filters link on the menu and in the top right corner of all of the report pages and log pages.
Domain Level Filters
The Domain Level Filters auto populate with every domain name that TTR has picked up from your data. Tick the domains that you want to block from your statistics and click Block selected domains. You can rank the table by clicking on the column heading.
To unblock a domain tick the blocked domain and click Unblock selected domains.
If you unblock a blocked domain all of your historical data will now include the unblocked domain data.
Email Address Level Filters
The Email Level Filters auto populate with every email address that TTR has picked up from your data. Tick the email addresses that you want to block from your statistics and click Block selected email address button. You can rank the table by clicking on the column heading.
To unblock an email address tick the blocked email addresses and click Unblock selected email address.
If you unblock a blocked email address all of your historical data will now include the unblocked email address data.
Advanced Filters allow you to “filter in” or “filter out” emails based on conditions you create when creating an advanced filter.
If you want to only view data where john@companyA.com emailed into your company you would create a filter that says:
Filter when FROM -> EQUALS -> john@companyA.com
If you want to exclude all emails where john@companyA.com was in the FROM address you would create:
Filter when FROM -> DOES NOT EQUAL -> john@companyA.com
If you wanted to exclude all emails that were between people who work at your company you could create: