timetoreply Help Center

timetoreply Academy [Videos]

10 articles in this collection
Written by Scott Mullin

Getting Started

Setting up and account and adding your mailboxes

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2 articles in this collection
Written by Athenkosi and Dane Spear

Reports

A collection of articles to help explain our reports

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6 articles in this collection
Written by Scott Mullin, Athenkosi, and Dane Spear

Controlling your data

Articles explaining how to use the filters to control what data is included / excluded in the reports.

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7 articles in this collection
Written by Scott Mullin, Athenkosi, and Dane Spear

Exporting data from timetoreply

Exporting data to csv, xls and downloading reports.

2 articles in this collection
Written by Dane Spear

General

General guides to help you use the Time To Reply dashboard.

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24 articles in this collection
Written by Scott Mullin, Athenkosi, and Dane Spear

Glossary / Terminology

Definition of terms used in the Time To Reply dashboard.

1 article in this collection
Written by Scott Mullin

Integrations

Microsoft 365

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7 articles in this collection
Written by Scott Mullin, Dane Spear, and Athenkosi

MS Exchange

1 article in this collection
Written by Scott Mullin

Google Workspace / Gmail

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3 articles in this collection
Written by Scott Mullin and Athenkosi

Adding a New Mailbox

1 article in this collection
Written by Scott Mullin

Mimecast

2 articles in this collection
Written by Scott Mullin

timetoreply Optimiser

Enable your team members to ‘self-Optimise’ their performance in real-time and become email superstars

9 articles in this collection
Written by Scott Mullin