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Re-authenticating an agent / mailbox.
Re-authenticating an agent / mailbox.
Dane Spear avatar
Written by Dane Spear
Updated over a week ago

In order to re-authenticate a mailbox, you can go to Tools > Mailboxes, scroll down to the mailbox that requires re-authentication, and click on Actions > Re-authenticate. This option only becomes available if we lose connection to a mailbox.

Note: If we lose connection to any of your mailboxes we will notify you via email.

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