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timetoreply Optimiser
General FAQs
Does the Optimiser work with Shared Mailboxes?
Does the Optimiser work with Shared Mailboxes?
Scott Mullin avatar
Written by Scott Mullin
Updated over a week ago

The Optimiser does not currently cater for shared mailboxes, however, if you are a member of a shared mailbox that receives an email, and that email is approaching SLA, the email will still appear in the "Emails approaching SLA" section of your Optimiser add-on when viewing the Optimiser in your personal mailbox.

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