1. Help Center
  2. Controlling Your Data

How do advanced filters work?

Understanding how advanced filters work

The default behavior of the advanced filters is to include data based on the filter parameters. To exclude a particular type/group of email conversations, use the negative operators. E.g. To exclude Conversations where the subject line contains a particular keyword or phrase, set the advanced filter to: “Subject – does not equal / contain/begin with – keyword/phrase”

This will filter all data in your account to display only those Conversations where the subject line does not contain the keyword or phrase you want to avoid.