Re-authenticating a single mailbox that was added using bulk add
Mailboxes added to timetoreply using the bulk add method will rarely lose authentication. However, if a mailbox does disconnect, you can easily re-authenticate it using the same bulk linking process.
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Go to Entities (bottom left)
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Select Mailboxes
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Click Add mailboxes (multiple at once)
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Select the mailbox from the list
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Click Save Mailboxes
This will re-authenticate the mailbox and restore its connection.
Need help or have feedback? Get in touch with us at support@timetoreply.com — we’re happy to help!